
State Farm® Insurance Agent Steve Ostrowski
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Steve Ehlert
August 16, 2025
"Joe Swambar has proven to be an excellent insurance man. He knows the system and how to navigate through it."
carol glorioso
August 8, 2025
"I want thank Sandra Houchin for all the help she gave me in getting quotes and her customer service. She was so patient with me going back and forth with all the changes. Also she answered all my questions all 100 of them!. She explained everything and let me know why certain coverage is better for me and my vehicle .she stayed on top of everything and kept in contact with me about the cost of my policy and coverage. And made sure I was satisfied with the policy. She was great to work with and I'm very grateful and pleased with her help. She sent me copies of everything which saved me a trip to the office. She a great agent and this office is wonderful to work with. They really care about their clients. Carol Glorioso"
Jodie Peltier
July 30, 2025
"I recently purchased an RV and working with Joe Swambar was such a pleasure! Adding this to my insurance policy was easy and fast. I always have a great experience with my State Farm office in Grayslake!"
Jameson Thoman
May 8, 2025
"State Farm got me half off my car insurance compared to what my previous was, great place great people"
Cameron Tonkery
March 25, 2025
"Very good experience with Sandra Houchin"
Joe B.
March 8, 2024
"I had an incredibly positive experience with Sandra. After initially insuring our autos with State Farm, I decided to transfer my Homeowners Insurance to them due to an exceptional deal that saved me a significant amount of money compared to my current provider. Sandra's assistance was instrumental; she ensured I received the right support at every stage and demonstrated a remarkable sense of urgency. To residents of Gurnee and nearby areas, I wholeheartedly recommend this agent. As someone with high standards for service, Sandra not only met but exceeded my expectations."
altanbagana enkhsaikhan
May 22, 2023
"Lady just hang up on me 5 times didn’t get to say reasons just trying to get quote thank you for your customer service"
Elizabeth Domanski
January 9, 2023
"Steve is a really honest and fair person with a good heart and great business ethics!"
"Hi Lea-Ann. Thank you so much for the kind review. Please let me know if you have any questions. Stop by or call anytime. Thanks again."